Monex EU Group has been identified as a risky opportunity by Intelligence Commissioner users. It is similar to Green Ultra. We’ve received over 7 complaints against Monex EU Group.
Monex EU Group is being investigated by FINMA, raising questions regarding its authenticity. The company lacks regulatory monitoring and adequate licensing, making it a high risk investment. Reports highlight customer service concerns, payment delays, and aggressive sales methods. Proceed with caution.
If you’ve lost money or have had a bad experience with Monex EU Group, you can work with an investigative agency. They can provide you with the help you need:
Key Takeaways
Is Monex EU Group Regulated? Do They Have a License?
Monex EU Group is under investigation by the Swiss Financial Market Supervisory Authority (FINMA), which has placed the business on its watch list. This is a severe red signal for any potential investors or users, as regulatory agencies like FINMA often issue such warnings when they suspect a company is operating illegally or engaged in potentially fraudulent activity. A FINMA warning indicates that the entity in question may constitute a serious financial risk.
First, the website receives few visitors, which may indicate a new or suspect organization that has yet to build traction or establish confidence in the market. Second, the website provides cryptocurrency services, which Scamadviser describes as inherently high-risk, particularly for individuals who are unfamiliar with the complexity and perils of the digital currency business.
Another cause for concern is a lack of clear regulatory or legal information about Monex EU Group. FINMA’s warning reveals that the company is not registered in any commercial or business registers, raising further concerns about its validity. A corporation that lacks adequate registration and licensing from competent authorities frequently operates outside the scope of regulatory control, increasing the risk to clients or investors.
As of September 14, 2024, Monex EU Group had received warnings from respectable financial regulatory agencies. Before dealing with the platform, potential investors or users should exercise great caution, conduct extensive research on the company, and consult with competent financial specialists. The multiple red flags indicate that it could not be a secure or reliable investment decision.
The lack of regulation or the presence of poor regulation is a huge red flag. It means Monex EU Group might be a scam or most likely, an illegal operation.
Companies offering investment services or opportunities without having a license can vanish without leaving a trace. Furthermore, the lack of a regulatory license allows them to get away with it and face no legal consequences.
That’s why it’s vital for you to always check a company’s regulation status as well as its license information. The presence of a license allows consumers to reach out to an authority if something goes wrong.
In the case of Monex EU Group, victims have nowhere to go due to the absence of a watchdog or license.
You should ask yourself the following questions when you come across a new investment firm or opportunity:
- Does the investment provider maintain transparency about its CEO?
- Do they have a license from a renowned regulatory authority?
- If the need arises, can I reach out to an authority to report this company as a scam?
Trading Conditions and Deposit/Withdrawal Methods at Monex EU Group
The company may claim to offer trading services; however, given these serious concerns, it would be extremely risky for anyone to engage with this platform. The lack of regulation means there is no protection for investments, and the warnings from financial regulators strongly suggest this could be a fraudulent operation.
However, it’s worth noting that many forex scams disable their payment channels before shutting down their operations.
They might give you multiple reasons including:
- A technical error
- A glitch in their system
- Banking issues
- A “hacking attack”
And many others.
But in 9/10 cases, shady forex brokers stop making payments and keep the money to themselves. Hence, the payment methods we discussed here might not work.
Victims can get help from a specialized investigation agency that can look into the scam for them. Contact our recommended agency here.
Monex EU Group Customer Service: Do They Handle Complaints Well?
When it comes to forex brokers, you should only measure the quality of their customer service if they respond to your complaint.
In the beginning, shady brokers tend to remain very accessible.
This means their representatives will keep calling you until you invest with them. Furthermore, they will act friendly and make it seem as if you’re one of their most valuable consumers.
However, they do all this just to win your trust.
Shady brokers understand that to convince someone to give them a large sum, they will need to seem like a friend.
Nevertheless, when you have invested a considerable amount of money and need to get it back, their customer support will become inaccessible.
All of a sudden, their numbers would either stop responding or become unavailable.
Still, they might remain accessible to convince you to invest further. Also, they might begin by making a few excuses regarding your payment.
However, in the end, customer support won’t resolve your issues and become increasingly unavailable.
If you have information on a scam or criminal operation, you can get access to 40+ investigative journalists & news outlets for free. Send us a detailed report here and if you qualify, we will forward your case ahead.
Monex EU Group Reviews: What Do Others Say?
It’s worth noting that many scammers tend to purchase fake reviews. Buying fake reviews has become extremely easy and it’s a multi-million dollar industry.
Even if Monex EU Group might not be a scam, brokers like them rely on fake reviews to increase their credibility.
TIME Magazine investigated the fake review industry and estimated it to be worth more than $150 million. Certainly, there are a ton of scammers who want to seem legitimate and a bunch of fake reviews is the most effective way to do so.
That’s why you shouldn’t trust the online Monex EU Group reviews easily.
It’s easy to identify fake reviews as well. You should look out for 5-star reviews posted by temporary accounts (profiles that only posted 1 or 2 reviews on the platform). Also, you should see if the positive reviews share any detailed information about their experience with the firm or not.
In the case of Monex EU Group, chances are, you wouldn’t find many legitimate reviews.
Another prominent way brokers like Monex EU Group enhance their credibility is by burying negative reviews and complaints under a lot of fake reviews.
This way, when you’ll look up “Monex EU Group reviews”, you might not find many complaints. Or, you might find them buried within numerous reviews praising Monex EU Group.
You should always look out for consumer complaints. In the case of Monex EU Group, the most common complaints I found were about:
- Poor customer support
- Delays in payments
- High fees
- Lack of transparency regarding their leadership team
- Aggressive sales staff
Do you have a similar complaint about Monex EU Group? You can share your complaint in the comment section or submit an anonymous tip.
Is Monex EU Group Legit Or a Scam?
Monex EU Group is an unregulated entity. Although they might fall under the jurisdiction of a watchdog, they don’t have the license to offer financial services to consumers.
The lack of a license means they are not answerable to any regulatory authority. As a result, the people behind Monex EU Group can run away with your money without any prior notice. It would help if you were extremely cautious when dealing with an unregulated service provider.
The absence of a watchdog also means you cannot report to them to anyone.
Also, due to the absence of specific regulations, there is no provision protecting you from the insolvency of this entity. If they go bankrupt, you won’t be able to do anything about it.
Can You Trust Monex EU Group?
All the evidence suggests that Monex EU Group might be a scam. You shouldn’t risk your funds with a broker you don’t fully trust.
If you’ve experience in dealing with this company or a similar one, we recommend working with a trusted investigative agency. That way, you can get professional help and resources.
Frequently Asked Questions
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How Forex Scams Work
Intelligence Commissioner investigates & reviews online money-making opportunities. We strive to provide critically helpful information to our readers and assist them in identifying scams. 
